Shipping policy

Shipping Policy

Thank you for shopping with [Store Name]. Below is everything you need to know about how we get your order to you.

Order Processing
Orders are processed within [1–3] business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and order weight. Estimated delivery times:

  • Standard Shipping: [3–7] business days — [$X.XX / Free over $XX]
  • Expedited Shipping: [2–3] business days — [$X.XX]
  • Overnight Shipping: [1] business day — [$X.XX]

Delivery times are estimates and are not guaranteed. They begin from the date of shipment, not the order date.

Free Shipping
We offer free standard shipping on orders over [$XX] within [country/region]. [Remove this section if you don't offer free shipping.]

Shipping Destinations
We currently ship to [countries/regions]. [If domestic only: "We currently ship within [country] only."]

International Shipping
For international orders, delivery times vary by destination and typically range from [7–21] business days. Customers are responsible for any customs duties, import taxes, or fees imposed by their country. These are not included in the order total. [Remove if you don't ship internationally.]

Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow [24–48] hours for tracking information to update.

Delays
We are not responsible for delays caused by the carrier, weather, customs, or other circumstances beyond our control. If your order is significantly delayed, please contact us at [email address].

Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us at [email address] within [7] days of the expected delivery date so we can help resolve the issue.

Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at [email address] — we'll do our best to correct it before the order ships.

Questions
For any shipping-related questions, reach out to us at [email address] or [phone/contact page].